At seru88, your privacy is more than a legal obligation — it is our commitment. This policy clearly explains how we collect, use, store, and protect the personal information of every member using our platform.
Every aspect of your data management is designed with one goal: keeping your information safe, protected and free from misuse.
All data transmitted between your device and seru88 servers is protected by industry-grade 256-bit SSL encryption. No third party can intercept or read your information during data transfer.
Your personal data is stored on servers protected by multi-layered firewalls, strict access controls, and 24-hour monitoring systems. Only authorised personnel may access this information.
You have full rights over your personal data. Through your account settings, you may review, modify, or request deletion of your data at any time in accordance with your rights under Malaysia's PDPA.
Seru88 does not sell, rent or share members' personal data with third parties for marketing purposes without your consent. Your data is not a commodity — we treat it as a trust placed in us.
All data management practices at seru88 fully comply with Malaysia's Personal Data Protection Act 2010 (PDPA). We conduct regular internal privacy audits to ensure ongoing compliance.
In the event of a data breach involving your information, seru88 is committed to notifying affected members within 72 hours of confirming the incident.
This Privacy Policy applies to all users of the seru88.vin platform and related applications. By registering or using our services, you agree to the terms of this Privacy Policy. Please read it carefully and contact us if you have any questions.
Seru88 ("we", "Platform") takes the responsibility of protecting every member's privacy seriously. This Privacy Policy is crafted to ensure you have a clear understanding of how your personal information is handled from the moment of registration through your daily use of the platform.
We operate in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA), which is the primary legal framework governing the processing of personal data in a commercial context in Malaysia. All our data collection and usage practices are based on the principles set out in that Act.
Our goal is simple: to give you a safe, enjoyable and trustworthy gaming experience while ensuring your information never falls into the wrong hands. Your trust is the foundation of everything we offer, and we take that responsibility seriously.
Seru88 only collects data that is genuinely necessary to provide quality services, comply with the law and maintain platform security. The following are the types of data we collect:
| Data Category | Details | Primary Purpose |
|---|---|---|
| Identity Information | Full name, date of birth, national ID or passport number | Account verification (KYC) and legal compliance |
| Contact Information | Email address, phone number, residential address | Account communications and identity verification |
| Financial Data | Bank account number, eWallet details, transaction history | Deposit and withdrawal processing |
| Game Data | Betting history, wins, play time, game preferences | Service improvement and responsible gaming |
| Technical Data | IP address, device type, web browser, operating system | Account security and fraud detection |
| Usage Data | Pages visited, session duration, navigation patterns | User experience enhancement and analytics |
We do not collect sensitive data such as health information, religious beliefs, or political views unless required by law in specific circumstances. All data collection is based on legitimate and reasonable necessity.
Collected data is used solely for legitimate and clearly stated purposes. seru88 uses your information for the following:
Seru88 does not use your data to make automated decisions that could significantly affect your rights or interests without human review. You may request a manual review of any automated decision related to your account.
The security of your data is our absolute priority. seru88 implements comprehensive technical and organisational security measures to protect your personal information from unauthorised access, loss, destruction, or disclosure.
Key security measures we have in place:
Your data is retained for as long as your account is active or as long as needed to provide our services. After account closure, we retain required records for seven (7) years in compliance with Malaysian legal requirements, after which the data will be securely deleted or anonymised.
Seru88 servers are protected by intrusion detection systems (IDS), next-generation firewalls and data loss prevention (DLP) systems. We conduct comprehensive security reviews annually and adhere to the latest industry security standards.
Seru88 does not sell or rent your personal data to any third party. However, in operating the platform, we may need to share certain information with carefully selected business partners based on legitimate needs:
All third parties we work with are bound by data processing agreements that require them to protect your information to the same or higher standard that we set ourselves. We do not allow our partners to use your data for their own purposes.
Seru88 uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small text files stored on your device when you visit our website.
Types of cookies we use:
You can manage or disable cookies through your web browser settings at any time. Please note that disabling essential cookies may affect platform functionality. Continued use of the platform is considered consent to the use of cookies in accordance with this policy.
As a seru88 member and a Malaysian citizen or resident, you have the following rights regarding your personal data under the Personal Data Protection Act 2010:
Requesting a copy of the personal data we hold about you at any time via customer support.
Requesting correction of inaccurate or incomplete personal data we hold about you.
Requesting the deletion of your personal data when it is no longer required, subject to legal obligations.
Objecting to the processing of your data for specific purposes such as direct marketing at any time.
Requesting your data in a machine-readable format for transfer to another service.
Requesting a restriction on the processing of your data in certain situations while an inquiry or complaint is being resolved.
To exercise any of the above rights, contact our privacy team via customer support. We will process your request within thirty (30) business days. In complex cases, this period may be extended to sixty (60) days with written notice to you.
The seru88 platform is strictly for individuals aged 18 and above. We do not knowingly collect, process or store personal data from anyone under the age of 18. Account registration by minors is strictly prohibited.
If we discover that personal data of a minor has been collected without our knowledge, we will take immediate steps to delete that information and close the relevant account. Parents or guardians who suspect their child has registered on our platform are advised to contact our customer support immediately.
The seru88 platform may contain links to third-party websites or services such as game providers and payment gateways. This Privacy Policy applies only to the seru88 platform and does not cover the privacy practices of those third parties.
We encourage you to read the privacy policy of every third-party website or service you visit. seru88 is not responsible for the content, privacy policies, or practices of third-party websites. Use of third-party services is at your own risk.
Seru88 reserves the right to modify this Privacy Policy from time to time to reflect changes in our practices, new technologies, legal requirements or other legitimate operational reasons.
For significant amendments that affect your privacy rights, we will notify you via:
Continued use of the platform after an amendment's effective date constitutes acceptance of the updated Privacy Policy. The "Updated" date at the top of this document will always reflect the latest version in effect.
If you have any questions, concerns or complaints regarding this Privacy Policy or how we handle your personal data, please contact our privacy team:
We take every privacy complaint seriously and are committed to resolving it fairly within a reasonable timeframe. If you are not satisfied with our response, you have the right to lodge a complaint with Malaysia's Department of Personal Data Protection (JPDP) or the relevant regulatory body.
Your security and privacy are at the heart of the trust that defines seru88. We are constantly working to strengthen our data protection and will continue investing in the best technologies and processes to safeguard your information. Thank you for trusting seru88.
Seru88 protects every detail of your information with the latest encryption technology. Register today and enjoy a safe, fair and enjoyable gaming experience alongside more than 300,000 trusted members.